Lilly Marine Shipping Policy

Last Updated: June 2026

Order Processing

Orders are typically processed within 1–2 business days of purchase. Orders are processed during normal business hours:

Monday – Thursday
9:00 AM – 4:00 PM (Central Time)

Orders placed after business hours, on weekends, or holidays will be processed on the next business day.

Shipping Locations

Lilly Marine currently ships products within the United States.

At this time, international shipping is not available.

Delivery Times

Estimated delivery times begin after order processing is complete.

Typical delivery times are:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: Based on carrier availability

Delivery times are estimates and are not guaranteed.

Shipping Delays

Lilly Marine is not responsible for delays caused by:

  • Weather

  • Carrier service interruptions

  • Natural disasters

  • Incorrect shipping addresses provided by customers

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Orders returned due to an incorrect address may require additional shipping charges before reshipment.

Contact Us

Questions regarding shipping can be directed to:

Lilly Marine

Email: Lillymarinecare@gmail.com
Phone/Text: (251) 510-1420
Website: www.lillymarine.com

Shipping Methods

Shipping rates are calculated at checkout based on package size, weight, destination, and selected shipping method.

Available carriers may include:

  • USPS

  • UPS

  • FedEx

Carrier availability may vary by destination.

Order Tracking

Tracking information will be provided once an order has shipped when available from the carrier.

Damaged Packages

If a package arrives damaged, please contact Lilly Marine within 5 business days of delivery.

Please include:

  • Your order number

  • Photos of the damaged package

  • Photos of the damaged product

This allows us to assist with carrier claims and replacement options.

Local Pickup

Local pickup may be available for certain orders by appointment in Baldwin County, Alabama. Contact Lilly Marine prior to placing an order if you would like to arrange local pickup.